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Welcome to Sullivan's Hosting! We understand that you're excited to get started with your Virtual Private Server (VPS) hosting, and we want to ensure a smooth and prompt activation process for your services. Recently we have been receiving orders that do not contain a Fully Qualified Domain Name causing unnecessary delays in order activation. In this guide, we'll explain what an FQDN is and why it's important, as well as how to correctly set it up during your VPS ordering process.

What is a Fully Qualified Domain Name (FQDN)?

A Fully Qualified Domain Name (FQDN) is a complete and unambiguous domain name that specifies an exact location in the Domain Name System (DNS) hierarchy. It consists of two main parts: the hostname and the domain name. The hostname is the name assigned to your server, while the domain name indicates the broader network or domain within which your server exists.

For example, in the FQDN "server.example.com":

  • "server" is the hostname.
  • "example.com" is the domain name.

Why is an FQDN Important for Your VPS?

Providing an FQDN during the VPS ordering process is crucial for several reasons:

  1. Swift Activation: An accurate FQDN enables our system to identify and set up your server promptly. This helps you get your VPS up and running without unnecessary delays.
  2. Proper Server Configuration: Your server's hostname is used in various system processes and configurations. Having a correctly formatted FQDN ensures that these processes work smoothly and helps avoid potential errors.
  3. Security and Communication: Some applications and services rely on proper FQDN settings to establish secure connections and proper communication. This can prevent issues related to SSL certificates, email delivery, and more.

How to Provide an FQDN When Ordering Your VPS:

Follow these steps to provide an FQDN when placing an order for your VPS:

  1. Choose Your Domain: If you already have a domain registered, decide on the subdomain you want to use as the hostname for your server (e.g., "server.yourdomain.com"). If you don't have a domain, you can register one through Sullivan's Hosting or any other domain registrar.
  2. During Checkout: When ordering your VPS, you'll come across a section where you can input your server's hostname. In this field, enter the complete FQDN, including the chosen subdomain and your domain name.
  3. Double-Check: Before submitting your order, review the FQDN you provided to ensure it's accurate and properly formatted. Mistakes in this step could lead to activation delays.
  4. Complete Your Order: After verifying your order details, complete the checkout process. Our system will use the provided FQDN to activate your VPS promptly.


At Sullivan's Hosting, we strive to provide you with top-notch VPS hosting services and a hassle-free experience. Providing a Fully Qualified Domain Name (FQDN) during the ordering process is a small yet significant step that helps us ensure swift activation and seamless server setup. By following the guidelines outlined in this article, you'll be on your way to enjoying the benefits of your VPS without unnecessary delays.

If you have any further questions or need assistance, feel free to reach out to our support team. We're here to help you every step of the way!

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